Both my personal and business credit cards are with AIB.
From time to time credit card services need to contact me. Unfortunately a lot of the calls I get from them and other parts of the bank come from a blocked number ie. I cannot see who is calling me when I answer the call on my mobile.
I really don't like answering calls from blocked numbers ..
So I raised the issue with AIB and since I've learnt that simply submitting feedback is pointless I lodged an actual complaint.
Here's their response:
Irish banks ..