March 2011 Archives

March 25, 2011

Controlling The Conversation

In 2011 you cannot control the conversation or dialogue with your customers. All you can hope to do is to be responsive.
Forget about control.
Learn to listen.
Learn to respond.
Control is an artifact of a bygone era
You lost it years ago.
Trying to control a conversation simply will not work and will make you look like a dinosaur.

ICANN Really Needs A Clue

I am normally not a vocal critic of ICANN
Like any organisation it has its issues, but this latest thing regarding an event at ICANN’s upcoming meeting in San Francisco has really annoyed me.

This is the poster that they’re using to promote an event:

So it’s “ok” to use that kind of imagery?

And for an event at an ICANN meeting sponsored by PIR and .info?

Seriously?

Talk about idiocy ..

To say that I am not impressed is to put it mildly

Just shows how much of a clue ICANN has about culture and dealing with an international audience

Checking Which Ports Are Doing What On Linux

From time to time it’s handy to be able to see exactly which process is using a particular port on a Linux system – especially if you’re debugging issues.

This command will let you see exactly what’s going on – you simply change the port number: