Feb 05

Silly User Interface Things

by in accessibility, design

American Express offer an online service to their card holders that allows them to check their balance, charges and payments.

The problem is that if you go to the American Express website to login you will end up getting a bit frustrated and confused.

Why?

Well it’s really simple.

While there is a nice little button on the main page inviting you to register for the service, there is no login link.

Well, actually, that’s not true.

There is a login, it’s just labelled as “register”:

amex ireland

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2 Responses to “Silly User Interface Things”

  1. From Ambrand.com:

    WTF, American Express actually issue cards in Ireland to persons that do not belong to a multinational corporation? Please reveal the secret of how you got the card.

    Posted on February 10, 2009 at 12:23 pm #
  2. From Michele Neylon:

    I applied. They sent me the card :)
    Not that complicated really

    Posted on February 10, 2009 at 1:22 pm #