Aug 19

Amazon Outdo Themselves

by in amazon

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Since I live in Ireland I’m used to waiting several days (or longer) for my Amazon orders.

It’s not an issue.

Yesterday morning I ordered a few DVDs, but since some of them weren’t due out for another week or so I wasn’t expecting to receive anything immediately.

So I nearly fell of my chair when I took delivery of a DVD boxset this morning. They’d managed to get it to me in approximately 24 hours! And no, I hadn’t opted for express delivery or anything like that – I’d chosen the normal options with a total postage cost of £2.99.

Here’s the part of the email:

Delivery estimate: 29 Aug 2008 - 4 Sep 2008
Dispatch estimate for these items: 26 Aug 2008

Wow!

I am truly impressed!

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5 Responses to “Amazon Outdo Themselves”

  1. From Gordon:

    Ordered a book from Amazon on July 29th, no sign of it since, so today I contacted Amazon to let them know.
    They responded quickly and let me know that they have dispatched a second copy with no extra charge.
    Later this evening I received another email from them informing methe original book was undeliverable and returned to them.
    Luckily, I had asked them to send the second copy to my parents address which is more central, my own place is a little remote. Hopefully it will arrive in a couple of days.

    Posted on August 19, 2008 at 11:20 pm #
  2. From Michele Neylon:

    Gordon
    They’re usually very good about replacements
    Michele

    Posted on August 19, 2008 at 11:28 pm #
  3. From Gavin Doolan:

    I’ve been meaning to order a Web Analytics book.
    http://www.webanalyticshour.com/
    I was thinking I should order from Amazon.co.uk but I’ve noticed alot of the times things are cheaper from the US version of Amazon.
    What I hate though is that they usually offer free shipping in the UK (including NI) but not here in the Great Southern Land :) .
    Do you order from Amazon UK?

    Posted on August 21, 2008 at 4:11 pm #
  4. From Liam:

    What were the DVD’s?

    Posted on August 22, 2008 at 12:13 am #
  5. From Michele Neylon:

    Liam
    Yes Minister / Yes Prime Minister – complete boxset
    Asterix – both films
    Michele

    Posted on August 22, 2008 at 9:18 am #