January 25, 2015

A Mixed Bag of Experiences With Delta & Air France Customer Service

Delta's mobile app includes baggage tracking

I spent the first two weeks of 2015 in Las Vegas attending CES and then NamesCon. After over two weeks I was looking forward to going home. I was “done”. I was meant to be flying Las Vegas – JFK – Dublin, leaving Vegas Friday morning and arriving into Dublin the following morning. Unfortunately, as […]

January 2, 2015

Jetlagged In Vegas

Signage at Vegas airport

I spent all day yesterday travelling. The flights and everything else were fine, but by about 9 PM local time last night I was completely confused. It was 9pm in Vegas, but 5am in Ireland! So sitting down for a relatively light dinner around the time that some people might be thinking about getting up […]

January 1, 2015

Spending New Year’s Eve In An Airport Hotel


I’ve always had a rather odd relationship with New Year’s Eve. While for some people it’s a “big” and “important” night out, it’s never really been that much of a big deal for me. Years ago, when I lived in Spain, the New Year’s Eve parties were something I really looked forward to. We’d start […]

December 30, 2014

Wifi Printing Brings A Bit Of Sanity


For several years I had a HP laserjet printer. It was functional. It printed stuff when I needed it, but, unfortunately, whatever drivers it needed did not “play nice” with my Mac and eventually I had to retire it. I mentioned my printer dilemma to a friend a couple of months ago and he suggested a […]

December 29, 2014

A Bit Of Nostalgia


Years ago I used to have a silver zippo lighter. It wasn’t actual silver, but some kind of bright metal. I’ve no idea what. I had it for years. The hinge broke at one point and somebody fixed it for me, as sending it back to Zippo for repairs wasn’t something that entered our minds […]

December 29, 2014

A Quiet Family Christmas


Christmas is one of the few times of the year when a lot of us wind down and disconnect (more or less). It’s a time for seeing family and friends and overindulging.. This year wasn’t any different and I’m delighted to say I’ve barely left the house for the last few days. Christmas dinner was […]

December 20, 2014

Washington DC In December

The White House is the most famous house in the US. You can get pretty close to it from this side

For the past couple of years I’ve made a point of taking a few days off in November or December. It’s an odd time of the year, but it works well for me. This year I’m in Washington DC and while it’s pretty cold out there, it’s not freezing, so I can move around quite […]

December 8, 2014

Roman Remains In Plovdiv Bulgaria


I was in Bulgaria for an event over the last few days. As usual the event was held in Sofia, but this time round our host organised a day trip to the city of Plovdiv. The city is built on the remains of its past, which includes both a relatively well preserved Roman theatre and […]

December 3, 2014

Copyright Cluelessness At Its Worst

seo company rip off others content and won't recognise it's a copyright issue

While I can appreciate that understanding the subtleties of intellectual property law is challenging, getting the basics right isn’t that hard. If I produce “work” it is mine. I hold the copyright to it unless I publish it under some form of license that allows sharing – that could be a CC license or a […]

November 30, 2014

Halfords’ Marketing Is A Tad Clueless


Spotted earlier today outside the Halfords in Carlow: Dear Halfords, While I’m sure your pricing is competitive, Carlow is a town in Ireland. Ireland is not part of the UK and hasn’t been for quite some time. On a more serious note. If you’re doing business internationally you need to be aware of cultural and […]